When ICD-10 implementation becomes a reality on Oct. 1, 2015, clinical laboratories will continue to experience challenges related to the submission of test requisitions, no matter how prepared they are internally. Administrative problems that exist under ICD-9 will not go away; in fact, they could worsen under ICD-10 if the ordering providers are not ready for the change.

As with ICD-9, incomplete or noncompliant test requests can impact laboratory revenues, interfere with patient testing, and, in some instances, delay patient care. Laboratory personnel will need to be just as, if not more, diligent about these requests than ever, and the following information may help them.

Ensure Education

Many laboratory staffs assume that other healthcare organizations, health systems, or physician groups have provided (or will be providing) the training necessary to ensure that ordering physicians can comply with ICD-10 guidelines. Alternatively, they are hoping that ordering physicians are seeking information about ICD-10 preparation and implementing compliant processes independently. 

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