Last December, the Healthcare Administrative Technology Association (HATA) conducted a survey on practice management system (PMS) vendors’ ICD-10 readiness.

Contrary to the notion that the holdup with ICD-10 testing lies with PMS, the survey showed that an overwhelming majority of practice management vendors are actually ready. Results indicated that 80 percent of the PMS vendors had completed their internal preparations, to include impact analysis, resource allocation, a development and deployment strategy, a communication plan, and all internal systems developed and tested.

A full 60 percent (at the time the survey was conducted) had both their testing strategy and client training plans in place. Results also showed that 80 percent of all the PMS vendors that responded have their ICD-10 services and software available to customers. 

HATA members are doing external testing whenever possible. However, members are reporting that payers are not communicating about their plans with PMS vendors. The PMS vendors that responded to the HATA survey clearly stated that they are in need of information from their carriers to better understand payer implementation plans, implementation schedules, mapping information, crosswalk information, and changes in processing.

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