Now that I am back from Orlando and have had a weekend to spend at home (then a few very long days to dig out of what seemed like a bottomless inbox), I have finally had a chance to reflect fully on my time at the recent HIMSS conference. When I was there, I reported to you what happened on the exhibit floor and surrounding meetings, but I realize now that some of my most interesting conversations happened on the seemingly never-ending shuttle bus ride from my hotel to the convention center. As the topics brought up on this ride continue after HIMSS, I thought I would share the experience with you.
What was promised to be a 15-minute, six-mile journey turned into a one-hour tour of the area, in which many of us thought we were going to Miami rather than downtown Orlando.
The positive part of this painfully long bus ride was that it gave me plenty of time to talk with some of my healthcare colleagues before finally arriving at the Orange County Convention Center. On the final day of HIMSS, there was marked interest in using computer-assisted coding (CAC) as a way to mitigate some of the productivity issues caused by ICD-10. A big difference in the tenor of the industry that has recently emerged is that we are now seeing many more questions about the importance of workflows to help in the movement of data in order to improve productivity. Providers also want to understand how clinical documentation improvement (CDI) software can support these efforts. This is a big change from years past. Now, people actually know what CAC is, and they are asking the right questions of vendors.